Refund policy

Refund Policy

Returns are only accepted within 30 days of the purchase date. The 30-day return policy starts upon item receipt.

For change of mind returns, will only be offered as a store credit and with the buyer covering return postage costs.

To be eligible for a return, the item must not have been fitted, must be unworn, unused, with tags, and in its original packaging, accompanied by the receipt or proof of purchase. The returned item must be in its original, brand-new condition. 

No returns are accepted for sale items unless they are deemed defective. In the case of a defective or incorrect item, a replacement will be sent. 

To initiate a return, contact us at info@automodellista.com.au. If the return is accepted and non-defective, you are responsible for return shipping. If it is deemed defective, we will provide a return shipping label and instructions. 

Returns not requested in advance will not be accepted. For any return inquiries, contact us at info@automodellista.com.au. Damaged or incorrect items must be reported immediately upon reception for evaluation and resolution. Certain items, such as sale items and gift cards, are non-returnable. 

Exchanges are facilitated by returning the original item and making a separate purchase for the desired item. Refunds are processed upon receiving and inspecting the return, with a notification regarding approval and refund status. 

Please allow time for your bank or credit card company to process the refund.